Michael Santasieri has worked in the intellectual and developmental disability field for over 35 years, starting as direct support staff. Michael has specialized in building organizational cultures that embrace quality assurance/improvement values and improving the performance of staff and human service/behavioral health organizations in the achievement of quality outcomes for the individuals they support. Michael has presented at the Annual Association for Behavior Analysis International Convention on the topic of the systematic application of a performance management program in a non-profit setting. Prior to joining senior leadership team of The Arc of Opportunity, Michael held leadership roles in program operations, quality assurance/improvement, training and project management for non-profit and for-profit human service and behavioral health organizations in Massachusetts, New York and California. Michael holds a B.A. in Political Science from the SUNY at Binghamton and completed his MPA degree at SUNY at Albany.
The global literacy rate for adults with disabilities is as low as 3 percent, and 1 percent for women with disabilities.